Privacy Policy
Your privacy is important to us. Learn how we protect your personal information.
Last Updated: October 2, 2025
At OffPlans.com, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you interact with our website and services. By using OffPlans.com, you consent to the practices described in this policy.
Types of Data We Collect
We collect various types of information to provide and improve our services:
1. Personal Information
This includes information you voluntarily provide such as your name, email address, phone number, postal address, and any other details you share when contacting us, registering for our services, or subscribing to our newsletter.
2. Usage Data
We automatically collect information about how you interact with our website, including your IP address, device information, browser type, operating system, referring/exit pages, and timestamps of your visits.
3. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to analyze trends, administer the website, track user movements, and gather demographic information. These help us understand user behavior and improve our services.
4. Property Preferences
Information about your property interests, search queries, saved properties, and preferences to help us provide personalized recommendations and relevant property listings.
How We Use Your Data
We use the collected information for various legitimate purposes:
Providing and Improving Services
To deliver the services you request, personalize your experience, improve website functionality, develop new features, and enhance our property search and recommendation capabilities.
Communication
To respond to your inquiries, provide customer support, send appointment confirmations, and deliver important updates about our services or your property interests.
Marketing
With your consent, we may send promotional emails about new properties, special offers, market insights, and other information that may interest you. You can opt-out at any time.
Legal Compliance
To comply with applicable laws, regulations, legal processes, or enforceable governmental requests, and to protect our rights and the safety of our users.
Analytics and Improvement
To analyze website usage patterns, measure the effectiveness of our services, and make data-driven improvements to user experience.
How We Share Your Data
We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:
Service Providers
We may share your data with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you. These providers are contractually obligated to maintain the confidentiality and security of your information.
Property Developers and Agents
When you express interest in a property or request information, we may share your contact details with the relevant property developer or authorized agent to facilitate your inquiry.
Legal Requirements
We may disclose your information if required by law, court order, or in response to valid requests from governmental authorities or to protect our legal rights and safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. We will notify you via email or prominent website notice before your data becomes subject to a different privacy policy.
Your Rights and Choices
You have certain rights regarding your personal data:
- Access and Correction:
You may request access to your personal data and update or correct any inaccuracies at any time.
- Opt-Out:
You can unsubscribe from promotional emails by clicking the unsubscribe link in any marketing email. Note that we may still send you transactional or service-related communications.
- Data Deletion:
You may request deletion of your personal data, subject to legal and contractual obligations that may require us to retain certain information.
- Data Portability:
You may request a copy of your personal data in a structured, commonly used format.
- Cookie Management:
You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.
Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymize it.
International Data Transfers
Your data may be transferred to and processed in jurisdictions outside your country of residence. By using our services, you consent to such transfers. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete the information.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy regularly.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us: